What to Expect from UX-ready Print Devices
User experience or UX can be made of many little things. New print devices and print management platforms on the market pay close attention to the user details, with capabilities like these to improve...
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Here’s to the X’s: CX, UX and DX
There’s been lots of attention on the X’s lately. Not just X as in Xerox, but X as in User Experience or UX, Customer Experience or CX and Digital Transformation or DX. And surprisingly, at the...
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Digital Transformation, MPS and Devices: Making the Digital Workplace a Reality
There’s an opportunity to fire your business up to the next level, but it’s really not a choice. If you don’t innovate the way you work and connect, you risk being left behind, and that includes being...
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Using Printing Analytics as Proof for Change
(This post was originally published by Xenith Document Systems, a leading provider of Managed Print Services, Document Solutions and Workflow Automation in London, United Kingdom. They are a Xerox...
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No Device Left Behind: The Importance of Monitoring Your Print Fleet
Guest post by Brian Redfield, Senior Director, Global Solution Design, Managed Document Services, Global Delivery Why is continuous device monitoring important? How does this impact your world? Assets...
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Five Steps to a Digital Enterprise: Move Beyond Isolated Pockets of Automation
The Xerox Digitization at Work report reveals that less than 50 percent of IT decision-makers currently use processes that are mostly or fully digitized. We know more digital processes create a leaner,...
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Customer Experience: It’s Everybody’s Job
Guest post by Hervé Lesage, Xerox Worldwide Commercial Industry Marketing. In the age of the customer, companies must create communications that lead to better customer experiences, but it’s not just...
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What to Know About WITO (Walk In, Take Over) MPS Contracts
(Guest post by Tommy Pelham, Senior Director, Transition & Transformation, Managed Document Services, Xerox Global Delivery. @tleep61) The majority of Managed Print engagements are in second, third...
View ArticleXerox Scanners: A Better Way to Pick Paper
Guest post by: Walt Thinfen, president and CEO at Visioneer, which makes and markets Xerox® DocuMate® Scanners under a brand-licensing agreement. Businesses of all sizes have been throwing around the...
View ArticleMPS Lessons from the New Quocirca Report
Know anyone researching or shortlisting MPS providers? Do them a favor and share the recent MPS report released by research and analysis firm, Quocirca. The “Managed Print Services Landscape 2017”...
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Leveraging MPS Software to Bridge the Gap Between Paper and Digital
Guest post by Robert Palmer, Research Director with IDC’s Imaging, Printing, and Document Solutions team. Organizations have much to gain by investing in print and document management initiatives to...
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A Simple Question Keeps Communication Lines Open
Guest post by Amy Gamble, Vice President, Managed Document Services, Global Service Delivery Excellence, and Barbara Von Bergman, Xerox Global Program Manager We know how important it is to stay...
View ArticleSave the Date: GDPR and the Paper-to-Digital Journey
To most public sector organisations, GDPR will mean increased accountability, more work and the threat of substantial fines for non-compliance. However, it also presents an opportunity to improve...
View ArticleThe Managed Document Services Hits of Summer
Sadly, Summer 2017 seems about over, but the value in these hot summer blogs stays evergreen. Here are our top ten posts from May to August, in case you missed anything. Just because you took a break...
View ArticleSeven ways metadata will be your best friend come GDPR d-day
(This post originally appeared on the Xenith Document Systems blog. It is republished here with permission.) A key element of GDPR compliance relates to something called “metadata.” With GDPR’s...
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A commonly overlooked way for legal firms to cut costs
(Guest post by Richard Jones, General Manager, Financial & Professional Services, Xerox) This spring we saw the UK legal market’s largest ever merger, with experts heralding the union of CMS UK,...
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Build a New Technology Transition Plan with These 10 Steps
(This post originally appeared on Small Business Solutions. We’re republishing the information for our enterprise audience because organizations of all sizes struggle with change management.) By Ramon...
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Gartner Report Looks at Multifunction Printer as “Workplace Assistant”
A recent report by Gartner states, “Xerox has redefined the multifunctional device in the office as the ‘workplace assistant’ of the future.” What exactly does Gartner mean by “workplace assistant”?...
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Let Analytics Guide Your Digital Journey. Start Here.
Analytics have been part of document management conversations quite a bit over the past 12 months, including here on Enterprise Matters. These nine blogs were the most popular analytics-related posts...
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3 Success Tips for Change Management: Communicate, Communicate, Communicate
Guest post by Monica S. West, Senior Director, Project Management Office, Xerox Managed Document Services, Global Delivery Improvement cannot happen without change; it’s inevitable. Change can be a...
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