Digital Transformation Starts With Content and Communications Processes
Guest post by Hervé Lesage, Xerox Communication Services Marketing Digital transformation (DX) is at the forefront of many business agendas. It’s essential to how companies organize, share and create...
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Get Digital Transformation Under Control with These Resources
Digital transformation (DX) doesn’t have to be intimidating. Use these blogs and other resources to get a jump on digital transformation for your business processes and documents. Blog and eBook:...
View ArticleSummer Blog Hits: Customer Experience, Process Automation and Information...
These blogs represent our most popular posts from this summer. They show us that enterprise IT and LOB managers have been interested in customer experience, digitization and process automation, and of...
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What Can Customer Experience Learn from Citizen Experience?
Guest post by Bryan Stall, Xerox Sales Manager covering the State of California The biggest annual IT budget in state government comes in at $7.3 billion, and it belongs to California. That spend is...
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What to Know about Cloud, Documents and Process Automation
IT and LOB teams have found innovative ways to manage the complexity of the modern workplace, and successes include cloud-hosted workflow solutions and outsourced document services. This workplace...
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The Value of “Owned” Media in Customer Experience
Guest post by Chris Wood, Global Offer Manager, Customer Communications Management Part of the challenge companies face in building loyalty and engagement is getting customer communication right. In a...
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Banking Apps Provide Responsive Customer Experience
Guest by Michelle Monck, Xerox Industry Capability Leader, Financial Services. @mmonck The Payment Service Directive 2 (PSD2) (“Open Banking” in the UK) was the European Banking Authority’s answer to...
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Document Quality Still Matters to Customer Experience
Think paper is too down in the weeds? Too old school? Maybe to some, but give this some thought. Paper is still the basis of office workflow in many organizations. It’s a touchpoint on millions of...
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Enhanced Managed Print Services: Quick Look for IT Teams
This blog takes a high-level look at how Managed Print Services (MPS) and, in particular, enhanced MPS support IT goals as described in an analysis from Keypoint Intelligence/InfoTrends.1 An analysis...
View ArticleAI Document Classification: 3 Benefits
This guest post about artificial intelligence and document classification originally appeared on the Xenith Document Systems blog. When done manually, document classification is a time-consuming...
View ArticleManaged Print Services: 6 Resources for MPS Decision Makers
Managed Print Services (MPS) brings clear value to organizations of all sizes and types, both public sector and private enterprise. But understanding the layers and complexities of what makes a good...
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Security Technologies: Secure Today, but Not Forever
Guest post by April Bourne, LSS Black Belt, Xerox Manager Sales Enablement and Training, Research & Product Development The changes in technology even over a few years can only be described as...
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New Ways to Streamline Document Processes and Improve Digital Workflow
Once you start streamlining and digitizing business processes, there’s no going back, and why should you? IT teams, department leaders and others routinely shift and tweak workplace ecosystems to take...
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Digital Government: A Pathway to Migration and Modernization
Guest post by Michael Frey, Xerox Vice President, IT Strategy, Architecture and Data Information Management This post is based in part on a session I gave recently at the New York Digital Government...
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Take Back Your Inbox: Use Automated Scan Workflows Instead
Guest post by Wouter Koelewijn, Chief Product Officer and Scanning Division Managing Director, Y Soft. With a deep background in document capture, Wouter is passionate about designing elegant...
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Why Use Managed Print Services?
From enterprise to small business, use of managed print services has caught on, but not everyone has had the same experience. If you’ve only had an average managed print services experience, you might...
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Cloud Content Management Brings Structure to Digital Transformation
Guest post by Wasim Khan, Head of Xerox Digital Solutions. Khan has been a featured speaker at events like the Tech Adoption Summit (Nov. 6-7) and the Digital Business World Congress (May 21-23). “The...
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How to Protect Information with Secure Document Printing: The Year in Review
Throughout the year, we’ve covered the important topic of secure document printing. Here’s a recap of some of those posts by one of our own security experts: April Bourne, LSS Black Belt, Xerox Manager...
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How cloud content management simplifies your business workflow
Cloud content management for third-party platforms simplifies business transactions and document workflows. A recent announcement shared new capabilities for the DocuShare Flex content management...
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